Shipping & Delivery Policy

Last updated: 27 August 2026

Preparation and delivery

Products may be made to order and personalized. Estimated preparation and delivery information is shown on the product page, cart or checkout. If no separate period is promised, applicable maximum legal periods are observed. Current Türkiye shipping options and fees are shown before checkout; tracking is emailed when available.

International orders

Where available, destination, fee, estimated time and customs obligations are shown at checkout. Import duties and destination charges may be payable by the recipient unless stated otherwise.

Problems and returns

For delay, loss, damage, incorrect or incomplete delivery, email your order number to info@harmonyoud.com. Seller obligations before delivery remain reserved. Return address: Bulgurlu Mahallesi İskender Sokak No:9/B, Üsküdar, Istanbul, Türkiye. Obtain written instructions first.